We collect only what we need to arrange and carry out your repair: your name, phone number and service address, and details of the appliance.

How we use it

To schedule and carry out the repair
To contact you about the appointment and any follow-up
To meet our legal obligations

Sharing

We do not sell, trade or rent your personal information. Mobile information is never shared with third parties or affiliates for marketing purposes. Text messaging consent is not shared with anyone.

Your rights

California residents may ask what we hold, ask us to delete it, and opt out of any sale of personal information — we do not sell personal information.

Text messages

If you give us your mobile number we may text you about your appointment — a confirmation, a technician on the way, or a follow-up about a part. These are service messages about a job you have booked, not marketing. Reply STOP to any of them and we will stop texting that number. Message and data rates may apply.

How long we keep it

Job records are kept for as long as we may need them for warranty, tax or insurance purposes, and then deleted. We do not build marketing profiles and we do not run advertising trackers that follow you off this website.

This website

These pages are static files. There is no contact form, no account, no login and no comment system, so there is nothing here that collects personal data on its own. Our host keeps standard server logs — the requesting address, the page and the time — as every web server does, for security and diagnostics.

Children

This site is not directed at children and we do not knowingly collect information from anyone under 13.

Changes

If this policy changes the revised version appears on this page. The version you are reading is the one in force.

Contact

Call (858) 375-1585 with any question about this policy, including a request to see or delete what we hold about you.

Privacy Policy