Contact
Talk to a technician
Phone
The fastest route by some distance. Describe the symptom and we will usually know the likely cause.
Hours
24/7 scheduling · same-day service where possible
Same-day service where the schedule allows; emergencies are best rung through rather than booked.
Where we work
Point Loma and the surrounding communities.
Book online
Pick a day and a window yourself, without waiting on a line. Tell us the appliance and what it is doing and we confirm the slot.
The call itself takes about two minutes
Most of what we need is what you have already noticed. Which compartment is wrong, what it sounds like, whether anything changed in the kitchen recently — a new water filter, a power cut, a door left ajar overnight.
If you can get to the data plate, read out the model number: on built-in refrigeration it sits inside the door frame or behind the lower grille. That one string tells us the generation of control board, the evaporator layout and which parts are worth carrying to Point Loma for your appointment.
Then what
We give you a window and hold it, or tell you when it moves. On site the panels come off before any number is quoted — the display on this equipment is frequently the last thing to notice a fault, so readings are taken at the component itself.
The repair is quoted as a single figure for parts and labor, agreed by you before work begins. Nothing is added afterwards, and nothing is fitted that you have not approved.
Appliance down in Point Loma?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.
What to expect when we come out
- A time you were actually given. You are told the window when you book, and told again if anything moves.
- Testing, not guessing. On this equipment the display is frequently the last thing to notice a fault, so readings are taken at the component. A working freezer over a warm refrigerator, for instance, rules out the compressor before anyone opens a toolbox.
- One number, up front. Parts and labor together, before the repair starts.
- Factory-approved parts only, fitted the way the manufacturer specifies, so the appliance stays serviceable for the next technician.